About the Author
Ken Lloyd, Ph.D., is a nationally recognized consultant, author, and newspaper columnist based in Encino, California. With specialties in organizational behavior, management training and development, and communication, Dr. Lloyd has consulted in a wide range of industries including health care, apparel, financial services, electronics, Internet service provider, and entertainment. His workplace advice column can be found in newspapers across the United States.
He is the author of the widely acclaimed Jerks at Work: How to Deal With People Problems and Problem People (Career Press, 1999; revised edition, 2006), available in numerous languages including Chinese, Japanese, Polish, and Korean. He also authored Be the Boss Your Employees ...
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