33Don’t Be Afraid to Critique Problem Managers
The perfect manager has never existed, yet some executives act as if the managers they hired are perfection itself. They take any criticism of these people personally, especially if the harsh words come from subordinates. And the execs are not above either ignoring the message or discrediting the messenger.
After Sherron Watkins, a vice president of Enron, complained about the dubious partnerships that high-ranking managers had created, she was made to feel like an outcast, according to some news reports. The company failed to take many of her recommendations seriously, recommendations that might have staved off Enron’s meltdown.
Get 151 Quick Ideas to Deal With Difficult People now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
