12Thank Them for Their Cooperation
My family always thanks me when they really like a meal I prepare. Though preparing meals is my job (I am the chef of the family), their gratitude inspires me to keep looking for the “wow” factor in cooking.
That same dynamic works in the office. Even though employees are paid to work, they want to be thanked. As philosopher William James said, “The deepest principle in human nature is the craving to be appreciated.”
Yet, too many companies underestimate the power of “Thank You.” In a recent Gallup poll, fewer than 1/3 of American workers strongly agreed that they’ve received any praise from a supervisor in the last seven days. That adds up to a lot of missed opportunities to acknowledge good work.
Get 151 Quick Ideas to Deal With Difficult People now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
