119Insist on Respect

Managers set the tone for the office. Their rudeness begets rudeness among employees.

No matter the rank of the impolite person, insist on respect. An you must insist on it even in small ways. If a supervisor breaks into your conversation to speak with a coworker and the coworker turns away from you without an apology, take the lead in setting a different tone. Say to your colleague, “Excuse me. We will pick this up later,” or “I see you two need to talk. I will excuse myself.” That sends the message that you want to be treated with respect, no matter the ...

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