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15 Successful Communications Lessons (Collection) by FT Press Delivers

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Grab Your Audience’s Attention

First Impressions Set the Presentation On—or Off—Course

Mark Magnacca

Most people feel anxious when they’re asked: “What business are you in?” That is perfectly understandable.

Don’t ever forget the following when you start a presentation or conversation: “You never get a second chance to make a first impression.” And the way you answer the question, “What do you do for a living?” usually determines whether or not people will want to listen to what you have to say.

That’s why you want to get your audience engaged immediately. You do that through creating a So What Positioning Statement, which is designed to cause ...

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