84

Play a Supportive Role for the Customer

There are many roles that you can play for your customer. One of the most important is providing support to the customer. You need to support your customer in any way that they can use your assistance. Support can be provided in many different ways. You can give your customers emotional support by ensuring them that you will provide them the highest quality product or service possible, on time, every time. You can also support their efforts to meet their own customer’s requirements. You need to think of support exactly as its name implies—to help hold something up or keep it from falling. Thus providing support to your customer can’t be something that you just provide occasionally or when the mood ...

Get 101 Ways to Build Better Relationships with Your Customers now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.