Stay “In Tune” with the Customer’s Business
There are many ways for you to keep informed about your customer’s business. There are industry publications that provide current information and market trends. In addition, business magazines, newspapers, and periodicals provide general information and market conditions. The Internet can also provide a wealth of information about your customer’s business. This information can be critical to helping you provide the quality of service the customer wants and expects. By being aware of what is currently happening in their business, you can be better prepared to make any necessary changes to ensure that the requirements of your customer are still being met. The customer will be impressed by your making ...
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