CHAPTER 15Special Circumstances

The special circumstances outlined in this chapter don’t easily fit into the other categories in this book. As you read through this chapter’s topics list, however, you’ll see how truly significant they can be. For example, knowing how to welcome employees back to the company after having completed a leave of absence (especially from stress leave) is so important both for the individual and the group. Expect group feelings of resentment to fester if left unaddressed. Proactively tabling the group’s perceptions of resentment or anger in advance of the employee’s return and then gathering everyone to redefine roles is a smart management move that will ensure a smooth transition for all parties involved.

Dealing with ...

Get 101 Tough Conversations to Have with Employees: A Manager’s Guide to Addressing Performance, Conduct, and Discipline Challenges now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.