CHAPTER 12Corporate (Intentional) Actions

Corporate actions include probationary terminations, administering written warnings, terminating employees for cause, and occasionally talking employees into leaving your company for your and their own good. In short, it’s where the rubber meets the road in terms of ultimate workplace confrontations, and it’s where your verbal skills and strategies will serve you best in terms of protecting yourself and your company from liability. If that sounds overly defensive, there’s good reason: Inappropriate tactical approaches or the selection of the wrong word or phrase at the wrong time could have disastrous results in the litigation arena.

It’s important to look at this in an offensive mode as well, however. ...

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