Preface

It's been difficult during recent years to avoid noticing the increased coverage that telecommuting has received in the business press. Stories about the challenges and rewards of telecommuting are especially visible during times of natural disasters (e.g., earthquakes, floods, blizzards) and other traffic traumas (e.g., bridge collapses, roadway reconstruction, the Olympics).

Much of the early coverage of the telecommuting trend focused on the increased availability of cost-effective computer and telephone systems. While these advances in technology have given us the proliferation of notebook computers, desktop videoconferencing, and vital levels of corporate computer network connectivity, we're beginning to understand the importance of ...

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