You are previewing 101 Tips for Telecommuters—Successfully Manage Your Work, Team, Technology and Family.
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101 Tips for Telecommuters—Successfully Manage Your Work, Team, Technology and Family

Book Description

Telecommuting can have a tremendously positive impact on an individual's quality of life, productivity, and peace of mind. But all of the advantages are contingent on being a well-informed telecommuter. Author Debra Dinnocenzo offers specific strategies for successful telecommuting that will enhance effectiveness and prosperity, both personal and professional. Easy-to-implement suggestions offer ways to transfer the knowledge and take the steps necessary to change and improve relationships, processes, resources, and systems, at work and at home. Sections address working well alone, with the family, with a team, and with external partners.

Table of Contents

  1. Copyright
  2. Foreword
  3. Special Foreword Why It's Good to Work at Home
  4. Preface
  5. Acknowledgments
  6. About the Author
  7. How To Get (and Give) More Information
  8. How to Use This Book
    1. Where to Begin
    2. Assess Yourself for Telecommuting Success
  9. Working Well in Your Home Office
    1. Focus Your Life
    2. Focus Your Work
    3. Focus Your Day
    4. Avoid Time Wasters
    5. Maintain a Healthy Balance (Manage the Workaholic Within)
    6. Stay Motivated (Manage the Slouch Within)
    7. Get and Keep Your Office Organized
    8. Get and Keep Your Day Organized
    9. Keep the “Administrivia” Under Control
    10. Manage the Maddening Mounds of Mail
    11. Determine the Best Location for Your Home Office
    12. Draw a Clear Line Between Your Work and Living Space
    13. Determine the Best Address for Your Home Office
    14. Design Your Office for Efficiency
    15. Design Your Office for Good Health
    16. Be Your Own OSHA Inspector
    17. Dress for Success (According to the New Rules)
    18. Make a Habit of Avoiding Bad Habits
    19. Reject the Refrigerator that Beckons You
    20. Work During Your Peak Energy Times
    21. Make “the Rounds” for Efficient “Erranding”
    22. Stay Fit and Healthy
    23. Take Breaks to Relax, Re-Energize, or Recover
    24. Multi-Task to Maximize Your Productivity
    25. Isolation Trap Avoid the (Real or Perceived)
    26. Track Expenses and Expenditures
    27. Simplify and Improve Continuously
    28. Reward Yourself and Celebrate Successes
    29. Take Responsibility for Developing New Skills and Managing Your Career
  10. Working Well with Your Family
    1. Negotiate Expectations and Agreements
    2. Get Your Family on Your Team
    3. Manage and Minimize Distractions
    4. Establish Clear Interruption Rules
    5. Take Care of Childcare
    6. If You Mix Childcare and Work (God Help You!)
    7. “Take Your Children to Work” Guidelines
    8. The Shift to Home-Based Work with Older Children
    9. Meeting the Challenge of Eldercare or Family Care
    10. Minimize Household and Family Stress
    11. Working With and Around Your “4-Legged Children”
    12. Resolve Disagreements Promptly
    13. Accept the Guilt— and Move On
    14. Answering Phones: Decide Who and How
    15. Get the Respect You Deserve (How to be sure you and your work are taken seriously)
    16. The Happy Marriage/PartnershipGuide to Office Sharing
    17. Schedule Periodic “How Goes It” Meetings
  11. Working Well with Your Team
    1. Establish a Rock-Solid Foundation of Trust
    2. Keep Your Boss Informed
    3. Know and Nurture Your Team
    4. Stay in Touch with Co-Workers
    5. Be (Creatively) Accessible by Telephone
    6. Don't Ignore Those Who Resent You
    7. Network to Stay Visible and Informed
    8. Stay on Track for Promotions (and Other Good Deals)
    9. Know When to Ask for Help
    10. Master Effective (Virtual) Interaction Skills
    11. Technology Talk: Keys to Communicating Without Speaking
    12. Determine the Need for “Live” Interactions
    13. “Distance Delegation” that Delivers Results
    14. Manage the Performance Management Process
    15. Reach Agreements that Foster Commitment and Collaboration
    16. Resolve Conflicts Effectively and Proactively
    17. Master the Fundamentals of Productive Virtual Meetings
    18. Make Everyone Skilled and Comfortable in Virtual Meetings
    19. Just Say “No”
    20. Work Productively With Co-Workers Who Share Your Home Office
  12. Working Well with Your External Partners
    1. Know Who Provides Your Critical Services and Support
    2. Be Your Own Purchasing Manager
    3. Select Service Providers that Meet Your Criteria
    4. Set Service Expectations and Get Your Desired Results
    5. Negotiate Deadlines and Details
    6. Establish Consequences for Unsatisfactory Service Performance
    7. Get It In Writing
    8. Know When to Outsource
    9. Establish a Partner Mindset and Relationship
    10. Treat People As People
    11. Reward Good Work
    12. Bartering for Best Results
    13. Network Your Partner Network
    14. Follow-Up for Best Results
    15. Get the Most Out of Business and Professional Associations
  13. Working Well with Tools and Technology
    1. Assess Your Real Needs and Choose the Best Technology for You
    2. Know Your Backup Options (Before a Crisis Occurs)
    3. Be Prepared With the Basic Tools, Too
    4. Get Wired—Electrify Your Telecommuting Experience
    5. Computer Choices and Conundrums
    6. Beyond the Computer: Essential Tools (and Toys) for the Well-Connected Telecommuter
    7. Rarely Is a Phone Just a Phone
    8. Make Your Phone Calls Chase or Wait for You
    9. Manage the Madness of Multiple Machines that Ring or Beep at You
    10. Skip the Massage—Get a Headset
    11. Which Chair to Buy (When You'd Really Rather Have a Recliner)
    12. Learn to Love Voice Mail (and Other Impossibilities)
    13. Videoconferencing: The Next Best Thing to Being There?
    14. Meet the Challenge of Internet Connections
    15. Have Technology, Will Travel
    16. If Talking to Yourself is Interesting, Try Faxing to Yourself
    17. Protect Your Equipment (and Your Livelihood)
    18. So, Do You Really Need a Speakerphone in the Bathroom?
    19. Make Telecommuting Work Well for You
  14. Telecommuting Implementation Guide
  15. “Make a Case for Telecommuting” Guide
    1. Plan and prepare with corporate benefits in mind
    2. Explain why you will be an effective telecommuter
    3. Explain how you will make telecommuting work
    4. Suggest a telecommuting pilot
    5. Addendum to Appendix A The Telecommuting Trend
    6. What Is Telecommuting?
    7. Who Telecommutes?
    8. Making Telecommuting Work
  16. Telecommuting Resource Guide
  17. Index