85. How should I respond to increased demands from management after the project baseline has been set?
Managing changes submitted by sponsors and upper-level managers is a special case of scope change management. In general, your best defenses are a well-defined, objective process (as described in Problem 84) and clear presentation of any adverse consequences to the project. For changes you must absorb, work to minimize their impact.
Using Your Change Process
Establish and get support for a well-defined process from your sponsor as part of your initial project discussions. Use recent past problems and the pain and chaos of past projects where changes were not controlled well to justify an objective process with unambiguous decision criteria. ...
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