21. What is the best structure for program management for ensuring satisfactory customer results?
Depends on:
Overall complexity
Program size
Dealing with Programs
The principles of project management work best with relatively small, straightforward undertakings. As the magnitude and complexity of the work increases, project management practices are no longer sufficient, so your success will also depend on program management principles.
Complexity has several dimensions. Technical complexity is related to the deliverable and the processes required ...
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