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101 Leadership Actions for Managing Change in the 21

Book Description

101 Leadership Actions for Managing Change in the 21st Century is meant to be read with the intention of doing. You'll gain proven ideas and techniques to help you manage your own tasks, lead others, mentally prepare for what's ahead, get your entire organization engaged in change, create a change army of dedicated professionals, keep people in the know with regular communication, develop the adaptability that constant change requires, and overcome and navigate the changes associated with technology.

Table of Contents

  1. Title
  2. Copyright
  3. Dedication
  4. Introduction
  5. Table of Contents
  6. Prologue: How to Read this Book
  7. Chapter 1: Change Starts at Home: Manage Yourself
    1. 1 Commit to Managing Yourself
    2. 2 Take a Stroll Down “Memory Lane”
    3. 3 Create Your STAR Criteria
    4. 4 Audit Your STAR Performance
    5. 5 Ask Others to Audit Your STAR Performance
    6. 6 Determine the Critical Focus for Your Leadership Efforts
    7. 7 Actively Learn from Other Change Leaders
    8. 8 Understand Your Resistance to Change
    9. 9 Understand Others’ Resistance to Change
    10. 10 Understand Your Resistance to Others’ Resistance
    11. 11 Engage the Resistance Responsibly
    12. 12 Keep Yourself in View
    13. 13 Know That You’ll See This Movie Again
  8. Chapter 2: Lead Others
    1. 14 Cast the Vision— Meaning #1
    2. 15 Cast the Vision— Meaning #2
    3. 16 Cast the Vision— Meaning #3
    4. 17 Ensure That Your Vision Includes Others
    5. 18 Invite Others to Enlist in the Achievement of the Vision
    6. 19 Encourage Others to Own the Vision
    7. 20 Create a Skeletal Plan
    8. 21 Set Milestones for Significant Accomplishments
    9. 22 Create Supporting Technical Mechanisms for Plan Achievement
    10. 23 Create Supporting Interpersonal Mechanisms for Plan Achievement with Those Above You
    11. 24 Create Supporting Interpersonal Mechanisms for Plan Achievement for Those Beside You
    12. 25 Create Supporting Interpersonal Mechanisms for Plan Achievement for Those Below You
    13. 26 Create Supporting Interpersonal Mechanisms for Plan Achievement for Those Diagonal to You
    14. 27 Accept No Idle Players
    15. 28 Review Individual Accountabilities
    16. 29 Update Individual Accountabilities
    17. 30 Jointly and Aggressively Set WIGS and WAGS
    18. 31 Jointly and Aggressively Set WIGS and WAGS
  9. Chapter 3: Prepare Early
    1. 32 Know Your Industry
    2. 33 Watch Your Industry Patterns
    3. 34 Train Your Staff to Observe the Trends
    4. 35 Join a Professional Community
    5. 36 Actively Address Industry Trends
    6. 37 Play “What If” Games
    7. 38 Build Full-Fledged Scenarios
    8. 39 Create an Established Approach to Change
    9. 40 Train Your Team on Your Established Approach to Change
    10. 41 Apply Your Approach to Change to Small, Insignificant Changes
    11. 42 Capture Multi-Level Learning from Your Trial Run
    12. 43 Make Change the Norm
    13. 44 Identify the Change Leaders in Your Organization
    14. 45 Increase the Capacity of Those Change Leaders
    15. 46 Put “Change” on the Agenda
    16. 47 Talk About Change as the Norm
  10. Chapter 4: Recognize Change as a Participative Sport
    1. 48 Think Like an Olympic Coach—with No Athletes
    2. 49 Sell a Personal Change
    3. 50 Listen as People Tune in to WII-FM
    4. 51 Be a Good Marketer
    5. 52 Increase Active Participation in Change
    6. 53 Retire the Analysts
    7. 54 Build Change All-Stars
    8. 55 Cross-Train
    9. 56 Stack Critical Skills Deeply
    10. 57 Build a Self-Coaching Team
    11. 58 Give Your Injured Players a Role
    12. 59 Get Everyone Suited Up
    13. 60 Succeed with a Positive Mental Attitude
    14. 61 Monitor Mental Attitude Patterns on Your Team
    15. 62 Coach for Emotional Intelligence
    16. 63 Measure Emotional Intelligence
    17. 64 Measure Your Own Emotional Intelligence
    18. 65 Create a Game Plan to Develop Your Emotional Intelligence
  11. Chapter 5: Create a Change Army
    1. 66 Understand the Depth of the Challenge
    2. 67 Create Metaphors of What Is
    3. 68 Create Metaphors of What Is To Be
    4. 69 Compare the Past to the Future
    5. 70 Draw Pictures
    6. 71 Pick a Theme Song
    7. 72 Develop a Cheer
    8. 73 Eat
    9. 74 Tell Stories
    10. 75 Get a Life
    11. 76 Find a Common Enemy
    12. 77 Fight Together
    13. 78 Breathe
    14. 79 Commit to Win!
  12. Chapter 6: Open Your Mouth—Regularly
    1. 80 Manage Confidentiality
    2. 81 Deal with Blabbermouths
    3. 82 Develop “Safe” Phrases
    4. 83 Tell the Truth
    5. 84 Tell YOUR Truth
    6. 85 Talk About What You Want
    7. 86 Talk a Lot
    8. 87 Talk Some More
    9. 88 Ask Questions
  13. Chapter 7: Fall in Love with Reruns
    1. 89 Pack Up Your Hammock
    2. 90 Chop Down Your Magnolia Tree
    3. 91 Let Go—Quickly
    4. 92 Trust
    5. 93 Manage the Technology
    6. 94 Smile
    7. 95 Laugh a Little (or a Lot!)
    8. 96 Find a New Wrinkle
    9. 97 Keep Talking
    10. 98 Change Shoes
    11. 99 Never Stop Recruiting
    12. 100 Pass It On
  14. Postlogue: Create a Strategic Partnership with Technology
    1. 101 Welcome the Presence of Technology
    2. 102 Identify Technology Partners
    3. 103 Adopt an Area of Technology
    4. 104 Return to Action 103…