There are probably few organizations in the world today that would not profit by greater performance management.
Whether your company has been impacted by 9/11, is a start-up operation, or is dealing with the impact of 9/11, attempting to revitalize a mature workforce, or wanting just to improve overall company performance, focusing on the performance of people is critical.
If you don’t believe this is true, look at your company’s or your department’s budget. How much of that budget is designated for salaries? If your organization is like most, the percentage is far greater than 50 percent. How do you know if that money is being well spent? Actually, you don’t, unless you document performance expectations and verify those expectations ...
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