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Use severalstrategiesfor skilldevelopment.
There are several ways to go about improving performance:
• Monitor another individual’s performance (live or by video) and comment on the things that he or she did that your employee could try.
• Arrange for real-time performance coaching from someone who performs a particular skill well.
• Check out the latest books on the subject and note the actions that the employee might do differently.
• Attend a workshop that focuses on the needed skills and develop action plans to integrate the new skills into the employee’s performance.
• Observe someone (live or by video) performing the skill poorly so that you both can talk about how the skill could have been better performed.
Start with a few ...
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