Ingredient 29.Train Them Right
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Give people the skills and motivation to succeed.

“By failing to prepare, you are preparing to fail.” —Benjamin Franklin, US Founding Father

The Problem

Team members fail to complete tasks because they don’t know how to do them.

The Solution

Get teams the required training to perform well.

  • Motivate them.[78] Understand what drives people, and create incentives to attract their interest. You can ask team members what they hope to get out of a project and give them a choice of rewards that reflect their needs. This shared agreement enables stakeholders and teams to focus on delivering the right things for the right reasons. ...

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