IDEA #48
Escaping the cycle of responsiveness
The benefits of turning off your email and mobile phone.
What you need to know
Turn off my smartphone? Don’t be ridiculous! How could my team cope without being able to contact me 24/7? How can I not be at my client’s beck and call? How will I be able to show what a hard worker I am by not sending emails at 2 a.m.?!
Facing similar concerns, Leslie Perlow – Konosuke Matsushita professor of leadership at Harvard Business School – tested her hypothesis that switching off smartphones (at selected times) makes for happier and more productive teams at one of the archetypal hard-working service organisations: ...
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