IDEA #24
How to catch a feeling
Group dynamics affect how individuals feel, with repercussions for the workplace.
What you need to know
Does how you feel or behave in the workplace have an impact on the emotional state of others? A wealth of research based on ‘emotional contagion’ – how emotions are transmitted between groups and individuals – suggests it most certainly does. One highly cited study – using actors and business school students – undertaken by Sigal Barsade of the Wharton School concluded that positive emotional contagion in groups leads to ‘less group conflict, more group cooperation, and more cooperative decision-making ...
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