IDEA #20
The value of caring
How you can soften the blow of giving bad news to an employee.
What you need to know
You have a difficult piece of news to break to one of your team members: they won’t be getting the promotion they have spent the last six months working furiously hard to achieve – and that they fully expect to get. In the language of the social sciences, you are about to ‘breach a psychological contract’ with the individual, but bad news is bad news – there’s nothing you can do to make up for the disappointment the individual will feel, right?
Wrong, according to a study by academics at the London School of Economics and Political ...
Get 101 Business Ideas That Will Change the Way You Work now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
