101 Business Ideas That Will Change the Way You Work

Acknowledgements

This book owes a huge debt of gratitude to the researchers and writers whose fascinating studies are contained within its pages. Thanks to their work every day startling discoveries are made that help improve our understanding of how – and why – we work as we do, and how we can improve. This book can only hope to cast a light on the tremendous research undertaken, and I strongly urge readers to dive into the further references to find many more treasures.

On a more personal note, I am always grateful to my friends and colleagues at 2020 Delivery – the UK’s leading public service specialist management consultancy – for the support they have continued to give me throughout my career. Working there is a genuine pleasure. I am also ...