Chapter 66. Play It Lightly

The leadership instinct you are born with is the backbone. Then you develop the funny bone and the wishbone that go with it.

—Elaine Agather, CEO, JPMorgan Bank

The most motivated people we work with are not taking themselves all that seriously.

The ones who struggle the most view the company’s next success as their own mortgage payment or what holds their marriage together.

The managers who are the most creative, productive, and innovative see business as a chess game, played for fun and challenge. They conceive of all kinds of lovely moves and counterstrategies. And when they “lose,” they just set up the pieces again even more excitedly.

The worst failures and most miserable people at work are the ones who take ...

Get 100 Ways to Motivate Others now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.