ABOUT THE AUTHORS
Cyndi Maxey, CSP (MA, Northwestern University)
Cyndi Maxey has been an ASTD member since 1982 and a seven-time presenter at the ASTD International Conference. A professional speaker, she holds the Certified Speaking Professional designation—the National Speakers Association’s highest earned credential, held by fewer than 200 women internationally. She has owned Maxey Creative Inc. since 1989, specializing in communication that drives profitable performance.
She has published extensively with ASTD in the past, many of her articles have been published in T + D magazine, and she co-authored a 2007 ASTD Infoline on life ...
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