REFERENCES

 

 

Battell, C. 2006. Effective Listening. Topline: How To Drive Sales. Alexandria, VA: ASTD Press.

HR Chally. 2006. What Makes an Excellent Sales Force. Retrieved September 12, 2008, from http://www.esresearch.com/e/home/document.php?dA=Chally_1_Comp

Hickman, Stewart. 2009. Hiring and Retaining Top-Performing Sales Performers. Topline: How To Drive Sales. Alexandria, VA: ASTD Press.

Johansson, Frans. 2004. The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts, and Cultures. Boston, MA: Harvard Business School Press.

Lambert, Brian, Tim Ohai, and Eric Kerkhoff. 2009. World-Class Selling: New Sales Competencies. Alexandria, VA: ASTD Press.

Meginson, Leon C., Donald C. Mosley, and Paul H. Pietrie, Jr. 1986. ...

Get 10 Steps to Successful Sales now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.