Conclusion
Marcus Buckingham is an advocate of the “strengths revolution.” In his books, Now, Discover Your Strengths and Go Put Your Strengths to Work and The Truth About You, Buckingham tackles questions such as, “What would happen if 75 percent of the day, you were using your strongest skills and engaged in your favorite tasks, doing exactly what you wanted to do?”
In a YouTube presentation (www.youtube.com/watch?v=wuZBJQAFOfM), the author talks about his mission: helping people put their strengths and passions to work, so people can have a chance to contribute and express the best of themselves, and to experience the satisfaction and success that practicing their passion brings.
Step 1 of this book addressed a similar theme. Worksheets ...
Get 10 Steps to Successful Customer Service now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
