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10 Steps to Successful Facilitation by ASTD

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STEP SEVEN

Leverage Strategies to Deal with Group Conflict and Difficult Participants

 

 

OVERVIEW

Strategies for dealing with group conflict

Stages of team development

Identifying behaviors that enhance or hinder effectiveness

 

Any time a work group is formed, the individuals involved bring their own preconceived thoughts and beliefs to the table. Depending on the organization, there may be additional group dynamics at work such as norms and organizational culture. The size of the group, whether it is formal or informal, and the type of leadership also affect the group.

 

To facilitate efficiently, facilitators need to know enough about the group to guide and model effective processes.

Strategies for Dealing with Group Conflict and Difficult ...

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