About the Authors
Daniel G. Bachrach, PhD, is a Morrow Faculty Excellence Fellow and professor of Management at the Culverhouse College of Commerce at the University of Alabama. He has published extensively on employee and team performance drivers, transactive memory systems, and organizational citizenship behavior. He also is coauthor of the books Transformative Selling: Becoming a Resource Manager and a Knowledge Broker and Management 13e and is co-editor of The Handbook of Behavioral Operations Management: Social and Psychological Dynamics in Production and Service Settings.
Eric J. Rzeszut is an information technology and security professional ...
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