O'Reilly logo
  • Abdiqadir Yusuf thinks this is interesting:

DEFINING THE TERM PROCESS

Experts define the term process as follows:

—THOMAS DAVENPORT, 19921

“In definitional terms, a process is simply a structured, measured set of activities designed to produce a specific output for a particular customer or market.”

—HAMMER AND CHAMPY, 19932

From

Cover of WHAT IS BPM

Note

DEFINING THE TERM PROCESS