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  • Abdiqadir Yusuf thinks this is interesting:

BPM is based upon the concept that the processes of an organization are a strategic asset that needs to be managed and supported. This support comes from the fact that the processes must be customer centric, business driven, and data driven, and the foundation for them is continuous improvement. (See Figure 2-3.)

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Cover of WHAT IS BPM

Note

BPM is based upon the concept that the processes of an organization are a strategic asset that needs to be managed and supported.