Delivery through multiple channels
Companies are increasingly delivering via multiple channels to reach customers more effectively. The pressure on the warehouse is brought about through having to present goods in a variety of different ways.
These include direct delivery of single items to the end user, multiple SKU orders direct to store and bulk orders to retail distribution centres. Each has its own different pick requirement and is likely to rely on different equipment. Order lead times will also vary, as will the method of delivery.
Steve Smith of Manhattan Associate...
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