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Managing performance isn't just about dealing with poor performance; it's also about boosting average performance. this tutorial closes with four pieces of advice on boosting performance in a virtual team, starting with coaching and support.

The next boosters are commitment and engagement. They are incredibly powerful performance boosters--getting people to go that extra mile. However, getting people committed to a common aim when they are not physically present can be a challenge.

Making sure that people feel recognized and that their contribution is valued is another thing that is trickier to do at a distance. You can't just stroll across the room and pat them on the back. Making people feel recognized is t...