Dealing with insane stakeholders or a HIPPO (Highest Paid Person’s Opinion) who, based on no empirical evidence, thought that he knew the best way to do my job. With my well-researched evidence, I was able to lead the UX design the way I thought best 95 percent of the time.
An important step! Egos are a factor in business, and its important to keep them intact while still getting the best strategy implemented. Illusory superiority is common in successful professionals.
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