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Elevate Your Communication

The single biggest problem in communication is the illusion that it has taken place.

~ George Bernard Shaw

The cyclical, ubiquitous phrase back to basics ignites supporters. The reasonableness of returning to previously successful approaches, principles, or ethics is a tantalizing concept for solving individual or collective woes. But the “basics” that will get results for your Trust, Inc. are far from basic.

Leadership is not as simple as it once was. According to the Edelman Trust Barometer, “Official company-issued communicatio...


Cover of Trust, Inc.


Subject Overview

An organization can’t thrive without clear and candid communication. This is as true for official directives as it is for information shared within a team. Leaders can set the tone by dealing with difficult issues openly, encouraging frank discussions, and practicing effective communication skills.

Lesson Introduction

With the constant stream of input and information that bombards us every day, it can be hard to grab people’s attention. Three practices can help your messages be heard above the noise and increase the open exchange of information among your team members.