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  • Bojan Miletic thinks this is interesting:

m. Their job, once all the information and viewpoints are understood, is to create a design solution that cleverly reconciles those tensions and produces a satisfying experience for users. But to play this role of facilitator, you have to be truly interested in other people's viewpoints and actively engaged to understand where they're coming from, question what you believe must be questioned, and make a good faith commitment toward achievin

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Cover of The User Experience Team of One

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