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Opening the Session

As you will see, the order you use to open a facilitated session is critical. It is important that your opening addresses the most significant needs of the participants first. In my experience with literally hundreds of facilitated sessions, I have found the following order to be effective for most sessions. (The meaning of “inform, excite, empower, and involve” will be covered next.)

Recommended Order of the Opening for a Facilitated Session
1. Welcome
2. Session purpose and product (i...


Topic Overview: Conducting a Meeting

When you run a meeting, you’re facing a tough audience: surveys show that meetings are considered a top workplace time-waster. Yet meetings are an important part of collaborative work. So leading effective meetings is a challenging but essential skill.

You need to know how to:

  • Get the meeting started
  • Establish ground rules
  • Stay focused and on track
  • Encourage participation
  • Address meeting challenges such as inappropriate behavior

Lesson Introduction

This lesson is the first of a group of lessons about how to conduct a meeting. Beginning a meeting with a strong opener sets the tone...