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Paul Michelman thinks this is interesting:
CHAPTER 1
The Roadmap
Learning How to Navigate
Have you ever had a problem that you know little or nothing about land on your desk at work? Does the problem make you feel overwhelmed and uncertain as to where to begin? Challenges like this usually occur when you already have a full workload, unrealistic deadlines, and limited resources. What can you do when you feel lost, like Hansel or Gretel trying to find your way out of the forest?
Learning to navigate through unfamiliar territory goes a long way toward easing the burden and can help you feel comfortable dealing with t...
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