Process Map Overview
A process map is a visual representation of a series of connected activities that, when strung together, deliver a meaningful outcome to the client/customer. To lead into the mechanics of building a process map, let me start by sharing a simple example.
Each activity consists of a series of tasks, and each activi...
- Chapter 4: Step 3: Draw the Process Map: Flowcharting and Documenting
- from The Power of Business Process Improvement
- Publisher: AMACOM
- Released: February 2010
Process mapping is the most common method for defining a process. Learn how to draw a process map, including understanding the process map’s basic components, symbols, and language for defining process activities.
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