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Verify the Process Map

After you complete the process map, review it with interested parties to confirm that it accurately reflects the existing process. This step helps you prevent someone’s claiming, to downplay your improvements, that you started with a flawed process.

This step may happen fast or it may take weeks depending on the knowledge of your project team and the number of people that have to review the process map. You may want to validate the accuracy of the process map with three groups of employees:

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Note

You and your project team have defined and mapped a process. You’ve probed for various sources of process problems. You’ve calculated process time and costs. The final step in evaluating a process is to verify the accuracy of your process analysis by asking three groups of people to review your analysis.