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Chapter 17. There's Never Time to Do It Right: A Relay Task

Russell J. Denz


  • To help participants understand the dilemma of quality versus quantity in terms of productivity.

  • To help participants explore the consequences of focusing primarily on quality or quantity in teamwork.


This one is public. http://www.safariflow.com/a/the-pfeiffer-book/leann-emu/4981/