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Changing the Process

Now that you have a way of measuring a process and analyzing the process performance, there needs to be a way of making a change if needed. The area of process improvement is very important within an organization because it involves implementing a change to an existing process, allowing it to be more effective, have better quality, or improve efficiency. This is one area managers in which can have a big impact within the organization, by ensuring that all the processes being performed in their area are at peak efficiency. They can determine this through data-gathering tools and analysis that pinpoints what areas can use improvement. Managers must a...


How do you identify which processes or parts of processes need to be changed, and how do you anticipate the impact of those changes? This lesson offers insight into how to think about and implement change so disruptions are limited while overall efficiency improves.