First impressions are more heavily influenced by nonverbal cues than by verbal cues. In fact, studies have found that nonverbal cues have more than four times the impact on the impression you make than anything you say. Luckily, the same nonverbal factors that draw you to certain people are what others are instinctively looking for in you.
- Chapter 10: Selling Your Message without Saying a Word
- from The Nonverbal Advantage
- Publisher: Berrett-Koehler Publishers
- Released: May 2008
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