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The ever-increasing turbulence in the marketplace demands even more collaboration, not less.1 The emphasis on networks, business-to-business and peer-to-peer e-commerce, strategic acquisitions, knowledge work, open source innovation, and social media, along with the surging number of global alliances and local partnerships, is testimony to the fact that in an ever more complex, wired world, the winning strategies will be based on a “We not I” philosophy.

However, “we” can’t happen without trust. It’s the central issue...


Cover of The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations, 5th Edition


Subject Overview

Trust is one of the most central elements of being an effective leader. Without the trust of the people you lead, over the long run, any actions you take are bound to fall short of achieving their goals. The bad news: Trust is easy to lose. The good news: By living your values—and making those values clear to others—you can foster trusting relationships on your team.

Lesson Introduction

Strong, trusting relationships are at the core of every successful organization. You can begin to create a climate of trust by trusting—and showing concern for—others.