O'Reilly logo
  • Default Annotation Owner DON'T DELETE because TUTORIALS thinks this is interesting:


Cover of The Leadership Book, 2nd Edition


Dealing with conflict is an inevitable part of leadership. Indeed it is an inevitable part of work, but at least as a manager you are in a position to do something about it. Here Mark Anderson outlines the key challenges, pitfalls, and success indicators involved in managing interpersonal conflict at work.