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  • sonia@safaribooksonline.com thinks this is interesting:

The best way ever devised for seeking the truth in any given situation is advocacy: presenting the pros and cons from different, informed points of view and digging down deep into the facts.

—Harold S. Geneen, Former CEO, ITT


Cover of The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition


please read chapter 4 - we'll talk on this the 9th of Octber