O'Reilly logo
  • Kathy Jordan thinks this is interesting:

Description Solution Say…
The Dominator: Someone who frequently interrupts others and turns group discussions into speeches. In many cases, they want to be recognized as the smartest person in the room. Summarize their position, thank them, and then firmly redirect the conversation so that all team members can contribute. Ted feels we should try a different vendor and put the goals in writing. Thanks Ted. Now, Carrie has been checking the numbers and she has some interesting news for us. Carrie?
The Quiet One: A person who is shy and may feel that their opinion doesn’t m...


Cover of The Hamster Revolution for Meetings


Use the following tool to help you tailor your response to difficult participants so that the meeting stays on track and everyone attending stays engaged.