- 13. Team-Spirit Key #2: Open and Honest Communication
- from The First-Time Manager’s Guide to Team Building
- Publisher: AMACOM
- Released: June 2007
At the core of any well-functioning team is communication that is totally open and honest. That doesn't mean telling people they're idiots, but it does mean calling out people when they're not performing or have made a mistake. Here Gary Topchik sets out six simple elements that mark open and honest communication.
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