The next time you receive feedback, review your response against this list. Did you react in any of the following ways:
1. Get defensive? Don’t shut down. You want to be open to feedback. Look at the person making the comments. Don’t frown or cross your arms. Remember, no one is perfect. We all make mistakes. Think of criticism as an opportunity to grow.
2. Listen to the person? Let the individual complete his or her thoughts. And, hard as it may be, do not interrupt or argue. You really need to hear what the person has to say.
- 80. How Open Are You to Feedback?
- from The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success
- Publisher: McGraw-Hill
- Released: July 2013
Each time you receive feedback, use this list after the feedback session to review your responses. The more items you can respond to with a “Yes,” the more likely you are to benefit from feedback.
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