Contrary to popular wisdom and behavior, conflict is not a bad thing for a team. In fact, the fear of conflict is almost always a sign of problems.
Of course, the kind of conflict I’m referring to here is not the nasty kind that centers around people or personalities. Rather, it is what I call productive ideological conflict, the willingness to disagree, even passionately when necessary, around important issues and decisions that must be made. But this can only happen when there is trust
- DISCIPLINE 1: Build a Cohesive Leadership Team
- from The Advantage: Why Organizational Health Trumps Everything Else in Business
- Publisher: Jossey-Bass
- Released: March 2012
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