Maurice Stam thinks this is interesting: Choose your battles carefully and keep calm. Carefully decide who’s worth replying to, and who you’ll let be. From 4. Dealing with Poisonous People from Team Geek by Ben Collins-Sussman, Brian W. Fitzpatrick Publisher: O'Reilly Media, Inc. Released: July 2012 Note p Share this highlight http://www.safaribooksonline.com/a/team-geek/63027/ Twitter Facebook Google Plus Email Get Instant Access Now Start a Free Trial Learn about Safari for Business Have an account? Sign in. Minimise Unlock the rest of Team Geek and 30,000 other books and videos By clicking this box, you confirm that you have read and agree to the terms and conditions of our Membership Agreement, and you understand that when your trial period ends, you will be required to provide billing information if you wish to continue using the service. Unlock the rest of this book Start a Free 10-Day Trial loading Learn about Safari for Business Have an account? Sign in.