Communicate and manage alignment to customer organisation policies and standards.
- Chapter 3: Sourcing Market Trends
- from SIAM/MSI: An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
- Publisher: IT Governance Publishing
- Released: October 2016
The customer is king and everybody in the Tower (NOC, DC....etc) suppliers have to follow the Customer policy, practice
Share this highlighthttp://www.safaribooksonline.com/a/siammsi-an-introduction/12302804/